FAQ's

FAQs
Let's answer your questions
Can I order online for more than one student?
Yes, after you order for the first student and have added the packages to the cart, select "Order for Another" in the upper right corner.

Note: They need to be from the same school or organization.
How do I prepay for my school pictures?
Go to orders.schoolandsportpics.com and select your school from the dropdown menu.

Note: Prepay must be done on or before ORIGINAL picture day. After picture day, the online link for ordering with the drop down menu and your school name will no longer work. Each student now has their own unique code that is needed to view / order the photos. This info was given to the students on a card to take home at the time of photos.
If you need your child’s code, please click on "VIEW AND ORDER PHOTOS" on our home page and use the "ACCESS KEY REQUEST" to obtain one. Or visit: www.schoolandsportpics.com/view--order-photos/access-key-request

Is the personalization on all photos, or just the 8x10?
Yes, only if you choose personalization. All of the photos in your package will have personalization except mini wallets.
Can braces be removed?
No, basic retouching will remove blemishes, even skin tone, and brighten eyes and teeth. Removing braces or other extensive retouching can be completed by contacting the office directly. There will be an additional charge for advanced retouching services.
When will I receive our picture order?
Pictures arrive about 3-4 weeks after the picture day.
Can I print pictures from the Digital Download I purchased?
Yes, the Digital Download comes with a copyright release that is needed to print the images. Also note, the Digital Download is valid for 30 days after it is sent out. If 30 days surpasses, you may call our office to discuss further steps on how to retrieve your Digital Download.

Submit a Question?
Don't see what you are looking for? Click below to submit a question or concern.

Using Zenfolio